A Division of SatisFacts Research, LLC
Who We Are.
ResidentSurveys.com is the multifamily industry’s premier
authority on resident satisfaction research. Property management companies from
across the nation, including many of the industry’s largest firms, utilize our
Resident Relationship Management Services™ to provide insights into how to
improve resident satisfaction.
Our parent company, SatisFacts Research, LLC, is a member of the National Apartment Association, its prestigious
National Supplier Council, and the National Multihousing Council.
Have you been asked to
complete a survey?
Why Property Management Companies Utilize Our Services.
Why does the company that manages your community want this information? Because they want to make sure they are offering you a quality living environment, exceptional service and a superior value. And if there are issues, they use the surveys to identify the areas that require attention…so that action can be taken and your satisfaction enhanced.
In other words, your community’s management company cares about your satisfaction, wants your feedback, and strives to have you as a happy resident for a long, long time.
Please contact your community office if you have any questions.
Types of Resident Survey Programs We Provide.
Contact Information Surveys
Annual Resident Satisfaction Surveys
Move-In Follow-up Surveys
Maintenance Follow-up Surveys
Pre-Lease Renewal Surveys
If you need assistance, please email us